Privacy Policy

This Privacy Policy ("Policy") explains how Malaya Jewellery ("we," "us," or "our") collects, uses, protects, and discloses your Personal Information when you visit malayajewellery.com (the "Website") and use our related products and services. By accessing our Website, you agree to the terms outlined in this Policy. 1. Information We Collect We gather information to provide and improve our services. This occurs in two primary ways: Automatic Data Collection When you visit our Website, our servers automatically record standard data provided by your web browser. This includes: • Your IP address and device information • Browser type, version, and language preferences • Operating system details • Referring websites and pages visited on our site • Time spent on pages, search queries, and access timestamps Personal Information You Provide You can browse our Website anonymously. However, to use specific features—such as making a purchase, creating an account, or filling out a contact form—we require certain Personal Information, including: • Full name • Email address • Phone number • Billing and shipping addresses • Payment account information 2. How We Use Your Information We process your data strictly for legitimate business purposes, including: • Processing transactions and securely delivering your orders • Personalizing your shopping experience and improving our Website • Providing customer support and responding to your inquiries • Sending essential transactional notifications (e.g., order updates, password resets) • Delivering optional promotional newsletters • Identifying potential abuse and analyzing statistical usage data 3. Legal Basis for Processing If you are located in a region governed by comprehensive data protection laws (such as the GDPR), our legal basis for collecting and using your Personal Information depends on the context: • Consent: You have given clear consent for one or more specific purposes. • Contract: Processing is necessary to fulfill an agreement with you, such as completing an order. • Legal Obligation: We must process your data to comply with applicable laws. • Legitimate Interests: Processing serves our legitimate business interests without overriding your fundamental rights. 4. Your Data Rights You maintain full control over your Personal Information. Subject to applicable laws, you have the right to: • Access and obtain a copy of your processed data • Update, correct, or rectify inaccurate information • Request the deletion or erasure of your Personal Information • Restrict or object to our processing of your data, particularly for direct marketing • Withdraw your previously granted consent at any time • Request data portability to securely transfer your information to another service To exercise any of these rights free of charge, please reach out via the contact information provided at the bottom of this Policy. 5. Data Storage, Retention, and Transfers Retention We retain your Personal Information only for as long as necessary to fulfill our legal obligations, resolve disputes, enforce agreements, and complete transactions. Once this retention period expires, your data is permanently deleted or anonymized. International Transfers Depending on your location, your information may be transferred to and stored in countries outside your own. We ensure that all international data transfers comply with applicable privacy laws and are protected by robust security safeguards. 6. Security and Data Breaches Protection Measures We maintain secure server environments and utilize industry-standard administrative, technical, and physical safeguards to protect your data against unauthorized access, modification, or disclosure. All direct payment gateways adhere to strict PCI Security Standards, utilizing SSL encrypted communication channels and digital signatures. Limitations and Breach Notification While we strive for absolute security, no internet transmission is entirely secure. In the event of a data breach that poses a reasonable risk of harm, we will promptly investigate, cooperate with law enforcement, and notify affected users via email and Website announcements as required by law. 7. Cookies and Tracking Technologies Our Website uses "cookies"—small text files stored on your device—to operate our Services, track statistical data, and personalize your experience. • Your Choices: You can modify your browser settings to decline cookies; however, doing so may limit your ability to use certain Website features. • Third-Party Tracking: We may partner with third-party companies that place their own cookies to deliver tailored advertising and analyze user behavior. • Do Not Track Signals: Our Website does not currently alter its tracking practices when it receives a "Do Not Track" signal from a visitor's browser. 8. Third-Party Links Our Website may contain links to external sites not operated or controlled by Malaya Jewellery. We are not responsible for the privacy practices of these third parties and encourage you to review their respective privacy policies upon leaving our Website. 9. Children's Privacy Our Services are not directed to individuals under the age of 13 (or 16 in certain jurisdictions, pending parental consent). We do not knowingly collect Personal Information from children. If you believe a child has provided us with their data, please contact us immediately so we can remove the information. 10. Business Transitions In the event Malaya Jewellery goes through a business transition—such as a merger, acquisition, or sale of assets—your user account and Personal Information will likely be among the transferred assets. 11. Changes to This Policy We reserve the right to update this Privacy Policy periodically at our discretion. Material changes will be communicated via email or through prominent Website notifications. Your continued use of the Services after the effective date constitutes your acceptance of the revised Policy. 12. Contact Information If you have any questions, concerns, or wish to exercise your data rights, please contact us: • Email: cs@malayajewelry.com • Website: malayajewellry.com (via the Contact Form) Last Updated: June 24, 2026